FAQ: How Do I Contact Illinois Unemployment?

How do I talk to someone at Illinois unemployment?

Contact IDES

  1. Unemployment insurance claim questions: (800) 244-5631.
  2. Complaints/allegations regarding unemployment insurance fraud: (800) 814-0513. If you are a victim of fraud, click here.
  3. MyTax Illinois/Employer Hotline questions: (800) 247-4984.
  4. Illinois Job Link questions: (877) 342-7533.

How do I email Unemployment in Illinois?

Useful Contacts

  1. ● Or email me here. Illinois Department of Public Health (IDPH):
  2. ● Or send an email to: [email protected] Illinois Department of Employment Security (IDES) ● For unemployment benefits questions, call: 1-800-244-5631.
  3. ● Or visit the IDES website here.
  4. ● Or you can text “TalkWithUs” to 6-6746.

Does IDES have an email?

IMPORTANT INFORMATION: All official emails from the Illinois Department Of Employment Security(IDES) have the domain of @illinois.gov. For example, official emails from the department will look like this: [email protected] Protect your personal information and beware of email phishing scams.

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How do I check my unemployment status in Illinois?

Once you log in, you’ll see your claim and check its status as well as check your payment history and certify for benefits in the future. Alternatively, you can use the Tele-Serve system by calling 312-338-4337.

What is the best time to call unemployment?

They operate from 8 a.m. to 8 p.m. PDT. Best times to call seem to be around 10:15 a.m. or between 6 or 7 p.m. To reach an EDD representative about an existing claim, try pressing 1 during the first recording, then press 2, then press 4. If you get disconnected, call back.

How long does it take Illinois unemployment to call back?

For those with issues that aren’t simple, the average wait time for help is four weeks – a month – just for the state to respond to a call for help.

How much does unemployment pay in Illinois?

The maximum weekly benefit amount is: $484 with no dependents. $577 with a dependent spouse. $669 with a dependent child or children.

How many weeks of unemployment do you get in Illinois?

The maximum number of weeks available to PUA claimants has reduced from 57 weeks to 50 weeks. Additionally, extended benefits (EB) for regular state unemployment insurance benefits reduced from 20 weeks to 13 weeks.

What number do I call to certify for unemployment in Illinois?

The best way to certify for benefits is the internet. You can certify for benefits online at www2.illinois.gov/ides/certify. Available Monday through Friday 3:00 a.m. to 7:30 p.m. TDD/TTY… 1-800-662-3943 Monday through Friday 8:30 a.m. to 5:00 p.m. 1.

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What do I do if my unemployment account is locked?

If your account has been locked, it will automatically be unlocked after 30 minutes. If you continue to get the locked out message after the 30 minutes has lapsed, you may contact Unemployment Insurance at 1-866-500-0017 or Michigan.gov/MILogin.

Can anyone get through to ides?

Unemployed Illinois residents can’t get through to IDES, despite 100 new phone operators. About 100 new telephone agents started taking calls at the Illinois Department of Employment Security. They are being paid $55 an hour. However, people trying to get unemployment say they can’t get anyone to answer the phone.

How do I reset my unemployment username and password Illinois?

Frequently Asked Questions – IllinoisJobLink.com

  1. Yes, Go to IllinoisJobLink.com.
  2. Click Forgot Username or Password.
  3. Type your username under Forgot Password and click “Submit”.
  4. To reset your password by security question, click “Security Question.” Enter the answer to your security question and click, “Submit”.

Does unemployment back pay Illinois?

The Illinois Department of Employment Security (IDES) may determine you were paid too much in unemployment benefits. If this happens, you will have to repay them, unless you successfully appeal the determination.

What time does unemployment direct deposit hit your account in Illinois?

My debit card account will show the funds deposited on the next day (Friday) – usually some time between 1 am and 3 am.

Why is my unemployment not in my account?

First, verify through your online UI account that your payment was processed. If it was processed but still did not show up in your bank account, contact your financial institution. Call one of the UI Offices immediately if your bank has no record that they received your deposit.

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